Back to Policies

Safeguarding Policy

Last updated: April 2026

Introduction

Optivolt Solutions Limited is committed to safeguarding and promoting the welfare of all learners. We recognise our responsibility to take all reasonable steps to promote safe practice and protect learners from harm, abuse, and exploitation.

Scope

This policy applies to all staff, contractors, and anyone working on behalf of Optivolt Solutions Limited. It covers our responsibilities towards all learners, including those who may be vulnerable adults.

Our Commitment

We are committed to:

  • Creating a safe and supportive learning environment
  • Treating all learners with respect and dignity
  • Recognising signs of abuse and taking appropriate action
  • Working with relevant authorities where safeguarding concerns arise
  • Ensuring staff receive appropriate safeguarding training
  • Maintaining confidentiality appropriately

Types of Abuse

We recognise the following types of abuse:

  • Physical abuse
  • Emotional/psychological abuse
  • Sexual abuse
  • Financial/material abuse
  • Neglect
  • Discriminatory abuse
  • Organisational abuse
  • Self-neglect

Prevent Duty

We are aware of our responsibilities under the Prevent duty to have due regard to the need to prevent people from being drawn into terrorism. We will provide appropriate training and be vigilant to signs of radicalisation.

Online Safety

As our programmes are delivered online, we are committed to promoting safe online behaviour and protecting learners from online risks including cyberbullying, inappropriate content, and online grooming.

Reporting Concerns

If you have safeguarding concerns about a learner or anyone associated with Optivolt Solutions Limited, please report them immediately to our Designated Safeguarding Lead.

In an emergency, contact the relevant authorities directly (police, social services).

Confidentiality

Safeguarding concerns will be handled confidentially and information shared only on a need-to-know basis. However, safeguarding concerns may need to be shared with external authorities.

Contact

To report a safeguarding concern or for questions about this policy:

Email: safeguarding@optivoltsolutions.com
Optivolt Solutions Limited
United Kingdom